Please note javascript is required for full website functionality.

About Us

The Preferred 'Way'


Welcome to our website and thank you for considering the Preferred Smash Repairs team to work on your vehicle.

With over 25 years in the industry, the team behind Preferred are experienced, dedicated and, above all, passionate about what we do and how we deliver the best possible outcome to each and every customer.

Our open and honest approach to vehicle repairs has not only helped us build a reputation across Melbourne for excellence, but made us the preferred choice for all insurance companies; no matter who you’re insured with, we can help organize your claim and insurance work, so you can get back on the road faster.

By consistently offering attention to detail, as well as clear communication, we’re proud to have built a loyal base of customers that come back to us for repairs and resprays…and who tell their family and friends about us too!

Our great service is backed by the latest diagnostic and repair technology that not only makes your repair job faster, but also delivers pin-point accuracy and a sparkling finish.

While Preferred Smash Repairs is located in western Melbourne, we have workshops and strategic partners across the inner and outer metropolitan region and even have customers who travel from regional areas to have their vehicle expertly repaired by our team.

We also offer a range of customer-focused services to help you get on with your day while your vehicle is with us, including pick-up and delivery of your car, the availability of courtesy cars and free quotes on all work.    

In addition to insurance work, we also offer private repairs and resprays, for damaged vehicles that need to get back on the road or cars that just need a new look.

For more information about Preferred Smash Repairs, or to book an appointment to bring your vehicle in for our team to have a look at, we invite you to give us a call today!

Find out why we're the preferred local choice for repairing your vehicle.