Reviews


4.9
Out of 5 stars
5 Stars
90
4 Stars
2
3 Stars
0
2 Stars
0
1 Stars
2



Read our reviews below showcasing our customer's experiences, and also outlining our commitment to service and happy customers. We are dedicated to customer feedback and reviews to listen to our customers and provide the best service possible.

We appreciate our customers taking the time to share their experiences and look forward to working with you.

5 out of 5 stars
google
Nicholas Debrincat - April 28, 2026
Paul is a legend and was super quick to send a quote over for an old car. Would highly recommend
5 out of 5 stars
google
J Demezieres - April 19, 2026
When I had my car repaired here the first time, I did not have a choice because it was arranged through my insurance. From that first experience, Paul was super helpful and made the whole process easy from the start. The last couple of times, I did get to choose, and I did not have to think twice. Paul and his team were my first choice. They have always gone above and beyond to help, and the quality of the work has been sound every time. Very happy with the service and workmanship. Highly recommended.
5 out of 5 stars
google
Allison Payne - March 6, 2026
Could not be happier with the service received and the work that was done on my car. Easy to talk to, book in, drop off and pick up. And a great turnaround time as well. If I’m ever in need again, definitely the first repairer I’ll go to.
5 out of 5 stars
google
Chris Mladenovski - February 4, 2026
Paul and the team did an amazing job — professional, efficient, and super easy to deal with. They got my car in and out quickly and the quality of the repair was excellent. Wouldn’t hesitate to use them again.
5 out of 5 stars
google
Shane Fisher - January 9, 2026
A big thank you to Paul and the team for getting our car repaired so quickly and effortlessly even over the Christmas period. They went above and beyond to help get us back on the road. Would highly recommend them to anyone looking for a reliable crash repairer.
5 out of 5 stars
google
sandra alesci - December 5, 2025
One of the best smash repairers in Altona North, Preferred Smash Repairs. My Suzuki looked brand new when I came to collect today, great detailing inside and out, such perfection in the details. Special mention to Paul, Bradley and the whole team for their dedication, professionalism and going above and beyond for the care and attention to my vehicle from start to finish. The customer service is so professional, I was updated regularly about when my parts arrived from the overall finish to collection. I highly recommend Preferred Smash Repairs to my friends and work collogues. Sandra A
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